Privacy Policy
At Incredible India Expeditions, we strongly believe in protecting consumer privacy. We are committed to maintaining your trust by ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines what information we collect from you, how it is used, and the measures we take to safeguard it. We never sell, rent, share, trade, or give away any of your personal information to third parties unless explicitly required to provide services to you.
Information Collection and Usage
We collect only the necessary information related to the services we provide. This includes:
- Personal Information: When you book a tour or inquire about our services, we collect personal details such as your name, email address, phone number, and in some cases, your postal address. This information is only used to contact you about your tour or related inquiries.
- Payment Information: For tour bookings, we may collect payment details such as credit card numbers, billing addresses, or bank transfer information. This is strictly used for processing your payments and is protected using industry-standard security protocols.
IP Addresses & Cookies
In order to ensure a smooth and optimized user experience, we may collect your IP address for purposes such as optimizing search engine use, analyzing website performance, and diagnosing server issues. Additionally, we use cookies to enhance the user experience on our website.
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Cookies: We use cookies, small data files, to collect aggregated data about web traffic, visitors’ operating systems, browser types, and navigation patterns. This data is collected anonymously and does not personally identify you. We use this information to improve our website and tailor our offerings to meet user needs.
You can choose to disable cookies through your browser settings, but this may affect the functionality of some website features.
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Google Analytics: We use Google Analytics to track and analyze how visitors navigate through our site. This helps us improve the design and content of our website. No personally identifiable information is collected through this tool.
Bookings & Payments
When you make a booking through our website, we collect contact information such as your name, email address, and in some cases, your phone number and postal address. This information is used solely to facilitate your booking, communicate important tour details, and deliver the service you have requested.
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Tour Guides: In certain cases, we may share your contact details with the tour guides or operators responsible for your booked tour. This is done strictly to ensure your tour proceeds smoothly.
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Secure Payment Processing: We request payment details such as credit card information or bank transfer data when you book a tour. We use the highest level of online security to protect your personal and financial data. All transactions are encrypted and safeguarded by industry-leading encryption technologies such as SSL (Secure Socket Layer).
Data Retention
We retain personal information only as long as necessary to provide you with services, fulfill legal obligations, or resolve disputes. Once your data is no longer needed, we securely delete or anonymize it. You may also request the deletion of your personal data at any time, in accordance with applicable data protection laws.
Third-Party Services
In some cases, we may use trusted third-party services to assist with payments, bookings, and analytics. These third-party providers are selected based on their security standards and privacy practices. However, they are only granted access to the personal information needed to perform their specific functions and are not permitted to use or disclose the information for other purposes.
Online Security
We take your online security seriously. Our website is protected by advanced firewalls and the highest level of encryption to safeguard your personal and financial information. All sensitive transactions are secured by COMODO SSL encryption, ensuring that your data is safe during transmission. Additionally, any data we gather is securely stored and protected against unauthorized access.
User Rights
You have the right to request access to, correction of, or deletion of your personal data. If you wish to exercise any of these rights, please contact us, and we will respond to your request in accordance with applicable data protection laws.
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You may correct any inaccurate or incomplete data.
- Right to Erasure: You can request that we delete your personal data, subject to legal requirements.
All Rights Reserved
All content on our website, including text, images, and logos, is the intellectual property of Incredible India Expeditions. No content may be used or reproduced for any commercial purposes without our explicit consent.
Changes to Privacy Policy
We reserve the right to amend this privacy policy at any time. Any changes will be posted on this page, and we encourage you to review the policy periodically to stay informed about how we are protecting your information.
